Professional Experience:

·         Self Employed  (1/99-present)
Freelance Writer (marketing copy and technical documentation)

Creating taglines, ads, web sites, and brochures; technical documentation, training manuals and courseware as specified.

·         Sybase (1/96-1/99)
Software Engineer
Sybase Server development group, XA Development Project, including writing product white papers for marketing group.

·         Interactive Development Environments (9/94-12/96)
Customer Support
Provided support and training to customer base and staff.. Designed and implemented original support web site.

·         ASK, Ingres, Relational Technology (3/88-7/94)
Customer Support
 Provided support and training to customer base and staff. Wrote technical documentation, developed courseware, and taught variety of classes for staff, sales, marketing, and customers.

·         LUCASFILM/PIXAR (5/82-2/88)
Associate Engineer
Pixar Image Computer development staff, member of trade show team, developer of manufacturing and sales and marketing database.

Qualifications and Skills:

·         Freelance Writer  

·         Web Development and Design

Microsoft Front Page, Macromedia Dreamweaver, Adobe Photoshop, QuarkXPress

·         Office Skills  

Microsoft Office products; Adobe Acrobat, QuickBooks; IBM Lotus products; phone support

·         Database Support and Development

Developed and maintained sales and marketing contact and customer support databases using Microsoft Access and other database products

·         Trainer and Course Developer   

·         Customer Support 

·         Hardware and Software Development and Support

Education:

            College of Marin

University of Washington

Other writing and technical courses

References: Available upon request.