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email: glenda@sharpthinking.com |
Qualifications and Skills:
Systems and Software
Support (phone and on site); Implementation Analyst, Applications Specialist,
Philips iSite
PACS (DICOM, HL7, RIS, HIS, multi-server/high-availability petabyte+ storage); Pyxis
dispensing systems; Ingres and IDE: backline, OEM, VAR, strategic
partners, direct user and engineering triage
RDBMS DBA and
Application Development
MS SQL Server; Sybase; Ingres, Informix,
Encina, CICS, Top End, Tuxedo
Systems
Administration Corporate, Office, and Home
Windows 2000-2003 Server; network admin,
Windows 7, Windows XP; UNIX/Linux, Mac OS, Network Security, TCP/IP, NIS,
DNS, LAN, NFS, others
Software Development
C, sh, csh, HTML, Sybase Open Client API, SQL, 4GL, Embedded
SQL/C, Windows4GL, C++, Java, Clearcase, Perforce, jdb, adb, dbx,
sdb and debug, pascal, fortran, basic, Z80 assembly, OO and structured
methodologies
Hardware
Support and Development
Specification, installation, updating,
and repair of computing systems from laptop to mainframe, networking
appliances, WIFI. Developed High
Speed Graphics backplane, CAD entry, prototyping regulatory testing, fault
analysis
NASD Series 7 and 66 registered representative (2005-2006)
Trainer and Course Developer
Created and delivered courseware for internal and external organizations.
Freelance Writer
Copy for advertising, marketing collateral, the web and documentation
Office Skills
Microsoft products: Word, Excel, Access, FrontPage, Outlook; Quick Books
IBM Lotus products: Word Pro, Lotus Notes, Lotus 1-2-3; client phone support
ISSA Certified Personal Trainer
Professional Experience:
Philips Patient Care and
Clinical Informatics (8/2011-present)
iSite PACS Technical support engineer
Provide technical support, analysis, and
training to Health System PACS administrators, patient imaging professionals,
and IT departments using the Philips iSite PACS, high
speed, high availability servers and end user thick and thin clients.
(OS, network, very large DB, high availablilty
storage, RIS, HIS, DICOM, and HL7 interfaces, integration, standards, and
analysis)
Cardinal Health/Carefusion (11/2006-5/2011)
Applications Specialist, Implementation Analyst
In-hospital planning, installation
including OS and database configuration, upgrades, and end user training for Pyxis group (hardware, software, including network and IT
interface HIS): Pyxis MedStation,
Pyxis CII Safe, Pyxis
Connect.
Wells Fargo
(06/2005-05/2006)
Licensed Personal Banker
NASD licensed, brokerage and banking
account sales and service (Series 7 and 66 registered representative).
Self Employed (1/1999-6/2005)(5/2006-10/2006,
present)
SOHO Technologist, Researcher, and Producer of Marketing Collateral
Specification, installation, and repair of home and office networked computing systems, including system configuration, virus removal and network security. Web research and resource specialist for small businesses. Producer of creative marketing collateral for a variety of projects, including: web sites, brochures, catalogs, headlines, and taglines.
Sybase (3 years
1996-1999)
Senior Software Engineer
XA Development Group, Connectivity Products and Server Products
Development, sustaining, testing, and porting of the XA-Library and XA-Server
product group. Member of two to three person team
responsible for the middleware product that enabled the use of various X/Open
XA compliant transactions managers with the Sybase database engine.
Interactive
Development Environments (1.5 years, 1994-1995)
Senior Support Engineer
Primary company wide
contact for Sybase (SQL Server delivered as part of StP
product). Developed internal and external web pages. Member engineering committees. Designed and wrote scripts
for new product release and utilities for support use. Provided
support and training to customer base, coworkers, and field engineers.
ASK, Ingres, Relational
Technology (6 years, 1988-1994)
Senior Member Technical Staff
SMTS, Customer Services and Support, Backline Group Provided technical expertise to staff of world wide CS organizations. Technical
liaison between development and support. Member compatibility
library engineering committee. Reviewed bug reports and knowledge base
documents for accuracy and completeness. Developed and conducted training for
sales and support.
SMTS, OEM and Strategic Partner Support Provided technical interface to
Ingres development for, and technical assistance to external (OEM) support
organizations. Principal account managed: DEC, Ultrix/SQL. Acted
as primary interface between DEC engineering support groups and Ingres
engineering. Other accounts: SCO, Intergraph, Tandem, Data General,
Cray, Hewlett-Packard, Member product planning committee for Digital based
ports. Designed and delivered 1 week Ingres internals course to external
support organizations.
Customer Support, UNIX Group Supported Ingres customer base on all
Ingres products (RDBMS, STAR Distributed Database, Ingres Net, ABF, SQL, QUEL,
VIFRED, QBF, ISQL, IQUEL, Report Writer, VIGRAPH, and Embedded pre-compilers
for C, ADA FORTRAN, and COBOL. Primary developer of SH script based server
configuration tools for Ingres release 6. Support coordinator for major rework
of release 6.2.
PIXAR (6 years with Lucasfilm/Pixar, 1982-1988)
Associate Engineer
Member of hardware engineering team
involved in development, manufacturing, and regulatory testing for the Pixar
Image Computer. Designed and implemented manufacturing database (Informix).
Supervised and trained technical staff.
Lucasfilm
Principal Engineering Technician
Used and maintained in-house developed
CAD system. Performed
graphics hardware test and maintenance. Built, tested, and maintained
prototype graphics hardware.
University of
California San Francisco, Research and Development Lab (2 years, 1979-1982)
Principal Electronics Technician
Qantel Computers (1.5 years, 1978-1979)
Bench Technician
U.S. Navy (8.5
years, 1970-1978)
Cryptographic, Communications
References: Available upon request.